Is there really no opportunity to change money in Bukit Lawang?

There is no ATM machine in Bukit Lawang. However, there is now an ATM machine in the nearby village of Gotong Royong. Unfortunately, the machine does not always work, so travellers should not rely on it. As an exclusive service to our guests we also change Euros and offer credit card payment (Visa & Mastercard / 3% charge) in our EcoTravel office in Bukit Lawang, if required. Unfortunately, if you fail to pay your final cash payment to the tour operator team after arrival, it is not possible to start your tour. Note: The maximum amount you get from ATM machines in Sumatra is 2.5 Mio IDR so you have to make several transactions to get a higher amount! Due to frequent problems with ATM machines we recommend to take 2 -3 different credit cards with you.