Orangutan Feeding Platform
Tangkahan Elephants
Indonesian Rice Field
Rafting down the Bohorok River
Black Gibbon in Sumatra

Contact

We love to welcome you to the jungle but EcoTravel is a small family business in high demand. We will do our best to respond as quickly as possible and answer your questions or take your bookings – at worst it will need 2 working days.

In order to keep up our excellent service we try to limit group sizes to a maximum of 8 people. To ensure a personal and relaxed service we guide a maximum of 3 different groups at the same time so our numbers are limited to about 24 EcoTravel guests (apart from peak dates in high season).

Our packages regularly start on Mondays and Fridays, some on Saturdays. Prices are based on a minimum group size of 2 persons only. There are no additional costs, even if no other guests join your tours. Any package can be adjusted to your needs - subject to availability. All accommodation in our EcoTravel Cottages in Bukit Lawang is reserved exclusively for our touring guests.

Please contact us well in advance before your arrival in Bukit Lawang. As opposed to other local operators, our EcoTravel tours are limited in size and number due to environmental issues. For the safety of our guests we are working with a regular team on a steady basis. We do not hire additional, external guides even if they could maximise our profit. This means that our tours are often fully booked many weeks in advance, whereas "walk-in" guests asking for tours at short notice are always very welcome. If you are traveling on a smaller budget you are also welcome to join our EcoTravel jungle treks only.  

Our English speaking guides are certified by the local ITGA-HPI (Indonesia Tourist Guides Association – Himpunan Pramuwisata Ind.) and have excellent knowledge of plants and wildlife in our region.

To make a booking inquiry, please fill in the form below. Please check the dates for our packages here before sending your request.

Note: Please be aware that this is an inquiry only - your booking is not confirmed until we contact you.

Your Booking Request

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Sumatra EcoTravel Bukit Lawang
Tour operator in Sumatra:

phone: +62-822-76092633
Sumatra EcoTravel
Information & reservation by e-mail:

info@sumatra-ecotravel.com

Sumatra EcoTravel Privacy Policy

Sumatra EcoTravel takes your privacy seriously and we want to ensure that your data is secure. Below is a brief summary of what data we collect, how we use it and how you can control it. If you would like more information and more details, this can be found in our privacy notice.

We will collect personal information from you when you use our contact formular and when you make a booking. This includes your name, email address and age, and in some cases your postal address, phone number and passport number. We use this information to reserve your holiday package with your tour operator EcoTravel Bukit Lawang (PT. Sumatra EcoTravel Bukit Lawang) in Sumatra. We share information with this third party to fulfil any bookings you make.

You have various rights under data protection law, including the right to request access to the personal data we hold on you, and a right to request that we delete all such personal data. Please find our full privacy statement here (last updated in May 2018):

Looking forward to welcoming you to the jungle soon!

Christina, Kembar & your EcoTravel team